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We think of the relationship with the customer as a kind of cooperation, based on comprehensive and all-round advice along with a constant exchange of information. We are always at your disposal with our sales and technical team in the development and planning of the kitchen and in managing the menu.
In addition to cooking lessons at our VALKO Academy, we offer training services to technical staff for maintenance and practical training on the use of machinery. What’s more, in accordance with your customers’ requests, we would be happy to organise demos at your premises to show off the new VALKO low cooking systems.
As a leader in professional gastronomy and the food packaging sector, you will find us and our Show Cooking at international fairs and events, focused on vacuum cooking at low temperature.
We focus on your customer needs: ad hoc products, menu development and personalised kitchen planning are part of our daily operations. In fact, our flexibility guarantees the highest quality, right from the development phases of the project. We count on close and effective collaborations amongst our production team, research and development, and our retailers. Only in this way can we constantly improve whilst always offering you and your customers the highest quality.
From the development of ideas to the finished product—thanks to the sectoral expertise developed throughout more than 50 years of experience (from culinary consultancy through to the technical realisation of the machinery), our customers are guaranteed the highest quality, total reliability and an individual and comprehensive consultation.
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